Business Support

VoIP Customers: Update your Voicemail

Update a voicemail message on your VoIP phone system.
 
If you need assistance, contact us at 855.277.4732.
Update your voicemail greeting from your VoIP phone:
  • Press the voicemail key.
  • Enter your voicemail passcode and press the pound key (#).
  • Press 1 to access your voice portal.
  • Follow the prompts to record your No-Answer Greeting.
 
Update your voicemail greeting from another phone:
  • Dial your 10-digit number.
  • When you hear your voicemail message, press the star (*) key.
  • Enter your voicemail passcode and press the pound (#) key.
  • Press 1 to access your voice portal.
  • Follow the prompts to record your No-Answer Greeting.
 
Update a group voicemail or a different mailbox from your VoIP phone:
  • Press the voicemail key.
  • When you hear the operator, press the star key (*).
  • Enter the extension or mailbox number and press the pound key (#).
  • Enter the voicemail passcode and press the pound key (#).
  • Follow the prompts to record your No-Answer Greeting.
 
 
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