Customer inspired means being there for you – especially when you need us most. We want to make it easier for customers impacted by COVID-19 to stay connected through their C Spire Home, Wireless, or Business IP Voice and Internet services.
If coronavirus directly affected you or your family, and you enrolled in the COVID-19 Special Payment Assistance program and the Consolidated Payment Plan, your account was not suspended and you will not receive late fees for missed payments through July 31, 2020.
After that date, your past due balance through May 31 will be split up into four monthly installments, with the first installment appearing on your July bill. Your account will remain active provided that you thereafter make all scheduled payments.
If you have additional questions, click here to schedule an appointment with a representative.