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WiFi On Android





Tip for iOS users: Be sure to set WiFi to “on”, otherwise the app won’t work automatically.



Rural Call Completion Issues

If you are unable to complete a call to a rural area, please contact us using one of the following methods:




Rural Call Completion Issues

If you are unable to complete a call to a rural area, please contact us using one of the following methods:




Rural Call Completion Issues

If you are unable to complete a call to a rural area, please contact us using one of the following methods:






For C Spire Customers:


Before contacting us, please collect the following information to assist in the analysis and resolution of your issue.

  • Your phone number or the number originating the call

  • Phone number being called

  • Date and time the affected calls were made

  • Description of the issue experienced – What happened when you placed the call?




For Carriers:


Please provide the following information in addition to what is requested from customers.

  • Contact information for a carrier representative who can assist with troubleshooting

  • Summary of previous testing conducted to address the issue


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