How to view your usage logs for calls, text messages and data sessions

One of the many things you can do through your online account is view a log of your calls, text messages, and data sessions. Here’s the type of information you can access: Call Detail

• Incoming and outgoing calls for the current billing cycle and the four previous billing cycles
• Call date and time
• Length of call
• Charge for call (if any)

Text Message Detail

• Incoming and outgoing text messages for the current billing cycle and the three previous billing cycles
• Message date and time
• Type of message (text or multimedia)
• Charge for message (if any)
We do not provide the content of these messages.

Data Usage Detail

• Date and time of the data session for the current billing cycle and the three previous billing cycles
• Amount of data used in megabytes
• Charge for data session (if any)

Before getting started, please note the following:

• Only the primary user on the account can view call, text and data usage logs. (The primary account holder is usually the person authorized to pay the bill.)
• You must have already entered your CPNI PIN for access to your billing and usage information. If you're able to view a PDF copy of your bill, you're all set. If you see a message that you need to enter your CPNI PIN to view the information, click the "Need CPNI PIN?" link and it will be sent to you by mail.
• The call, text and data usage detail information is not real time. There could be a delay of about 24 hours before usage is displayed.