Welcome to the best way to shop at C Spire.
Hot take: Easier is better. That's why we work hard to deliver the easiest online shopping experience. See how we're doing things differently for you.

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Will I lose my contacts, apps or pictures if I get a new phone?
- Transferring files and information to your new phone is simple with our step-by-step guides online. Just find your device here to get started.
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Can I keep my current number?
- Most customers will be able to keep their number when they switch to C Spire. The exception is out-of-state numbers. Customers cannot port in and keep their number from another state at this time.
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Can I trade in my phone if I buy online?
- Yes, you can get trade-in credit for most smartphones.
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Will I have to go without a phone for any period of time if I switch to C Spire and buy a new phone online?
- No, if you are trading in, you won't have to send us your old phone until after you receive and activate your new phone.
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How long will it take to get my phone?
- We offer free shipping for all orders at cspire.com, and most arrive next day. You can also check to see if free same-day delivery or free same-day curbside pickup are available in your area.
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Do I need an online account to buy a new phone?
- If you're new to C Spire, an online account is not required to buy a new phone. However, be sure to register for an online account once you are a customer for access to the easiest way to shop and manage your account.
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Can a rep help me if I am buying online?
- Absolutely. You can chat with a retail rep through our online web chat or talk to a rep on the phone at 855-CSPIRE-5, 24/7.
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What if I'm not sure which device to get?
- Our retail reps are available to help you find the perfect phone through online web chat 24/7. Is my personal information secure when I buy online? Yes. At C Spire, we value and respect your privacy. We're committed to keeping our customers' information secure and will never share or sell your information to other parties.
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When can I expect my first bill?
- Your bill cycle and billing due date depend on when you started your account with us. To talk with a live rep about your C Spire bill, use our online web chat.
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Do I need to disconnect with my old provider?
- If you transferred your number from your old provider to C Spire, no further action is needed to disconnect your number from your old provider.
- If you did not transfer your number from your old provider to C Spire and instead received a new number from C Spire, you will need to contact your old provider to disconnect your number.
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How will adding a new line impact my bill?
- If you buy with a device payment plan, you'll have a monthly payment for your device for the term of the agreement. You'll also have a monthly charge for the new line on the account.
- Taxes will be charged at the time of the sale. If you buy a new device without a device payment plan or two-year contract, your bill will not change beyond the monthly cost of the new line. All online orders get free activation and come with free shipping.
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When will I see the new line show on my monthly bill?
- You'll see your new line on your next bill. Remember, any promotional credits are distributed in monthly installments and may not begin until your third bill, depending on the promotion.
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Can I trade in my phone if I buy online?
- Yes, you can get trade-in credit for most smartphones.
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How long will it take to get my phone?
- We offer free shipping for all orders at cspire.com, and most arrive next day. You can also check to see if free same-day delivery or free same-day curbside pickup are available in your area.
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Do I need an online account to add a new line?
- If you're already a C Spire customer, you will need to log into your account to add a new line. Need to set up your account? Click here to get started.
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Do I have to change my plan to add a new line?
- No, but you may want to look into changing your plan to find the best deal. Remember, all lines must be on the same plan in order to get multi-line discounts.
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Can a rep help me if I am buying online?
- Absolutely. You can chat with a retail rep through our online web chat or talk to a rep on the phone at 855-CSPIRE-5, 24/7.
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What if I'm not sure which device to get?
- Our retail reps are available to help you find the perfect phone through online web chat 24/7.
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Is my personal information secure when I buy online?
- Yes. At C Spire, we value and respect your privacy. We're committed to keeping our customers' information secure and will never share or sell your information to other parties.
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Will I lose my contacts, apps or pictures if I get a new phone?
- Transferring files and information to your new phone is simple with our step-by-step guides online. Just find your device here to get started.
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How will upgrading impact my bill?
- If you buy with a device payment plan, you'll have a monthly payment for your device for the term of the agreement. There won't be any other changes to your bill.
- Taxes will be charged at the time of the sale. If you buy a new device without a device payment plan or two-year contract, your bill will not change beyond the monthly cost of the new line. All online orders get free activation and come with free shipping.
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Can I trade in my phone if I buy online?
- Yes, you can get trade-in credit for most smartphones.
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Will I have to go without a phone for any period of time if I buy a new phone online?
- No, if you are trading in, you won't have to send us your old phone until after you receive and activate your new phone.
-
How long will it take to get my phone?
- We offer free shipping for all orders at cspire.com, and most arrive next day. You can also check to see if free same-day delivery or free same-day curbside pickup are available in your area.
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Do I need an online account to upgrade?
- If you're already a C Spire customer, you will need to log into your account to upgrade your phone. Need to set up your account? Click here to get started.
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Do I have to change my plan to upgrade my phone?
- No, you can keep your existing plan.
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Can a rep help me if I am buying online?
- Absolutely. You can chat with a retail rep through our online web chat or talk to a rep on the phone at 855-CSPIRE-5, 24/7.
-
What if I'm not sure which device to get?
- Our retail reps are available to help you find the perfect phone through online web chat 24/7.
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Is my personal information secure when I buy online?
- Yes. At C Spire, we value and respect your privacy. We're committed to keeping our customers' information secure and will never share or sell your information to other parties.
Smarter shopping.Smoother transitions.
Changing devices is a breeze online with chat reps available 24/7 and step-by-step guides to help you transfer your contacts, photos, music and more. Plus, you can keep your current phone number.

Skip the line & save even more.
Better online shopping means more benefits for you. Free activation, free shipping, same-day curbside pickup, exclusive online deals. In short, a whole lot of ways to save time and money.

Stay connected while you wait.
Getting the new device you want should be worry-free, every step of the way. When you buy online at C Spire, we let you keep using your old phone until your new one is up and running.
