How to get the monthly Prepaid AutoPay Credit

To receive the prepaid AutoPay credit each month, sign up for AutoPay and one of these prepaid plans:

10GB ($5 credit per month)
30GB ($5 credit per month)
60GB ($5 credit per month)
90GB ($5 credit per month)
5GB ($5 credit per month)
Unlimited Multi-Line ($10 credit per month on the first line)
Connect & Protect Kids Plan ($5 credit per month)

IMPORTANT: Set up AutoPay with a debit card to receive the full monthly AutoPay credit. You'll receive half the monthly credit amount if you use a credit card for AutoPay.

Learn how to enroll in AutoPay.

Learn more about the AutoPay credit for postpaid plans.

NOTE: C Spire Switch plans require AutoPay but are not eligible for AutoPay plan discounts.

Here's what you need to know about the AutoPay Credit:

Once I enroll in AutoPay, when will I start getting the monthly AutoPay Credit on my account?

On the day funds are withdrawn, your account will be evaluated to confirm the following:

At least one person on your account is on an applicable plan
Your account is enrolled in AutoPay
Your AutoPay draft was successful

If all of these things are true, the AutoPay Credit will be applied to your account.

Does every subscription on the account get the AutoPay Credit?

No. You can receive one AutoPay Credit per account, per 30-day period.

Does my AutoPay payment method affect my credit amount?

Yes, use a debit card to receive the full monthly credit amount. You'll receive half the monthly credit if you use a credit card.

What happens if the AutoPay draft is not successful?

You will be notified via the email address in your account profile that the AutoPay draft was not successful, and you will be required to pay your balance using another method.

Can I stop AutoPay at any time?

Yes. You can stop AutoPay at any time, but you will no longer receive the monthly credit.

What do I do if I have issues with AutoPay?

Chat with us, call us at 1-855-CSPIRE5 (277-4735), text us at 611 or reach out on X at @CSpireCare.

Note: The AutoPay Credit is available for prepaid customers on an applicable plan who have enrolled in AutoPay. Customers will receive the credit upon a successful attempt to add funds to the account. Cancellation of the plan or AutoPay will result in the cancellation of the credit. Limit one AutoPay credit per account, per 30-day period. Offer available for a limited time only.