Wireless Support
How to change or remove your device's SIM card
The SIM card in your device is stored in the SIM card tray on the side of the device. Access the SIM card by following the steps below.
1
In the SIM Card Tray
Locate the SIM card tray on the side of your device. The tray will appear similar to the image below:
Note: The SD card tray looks similar, but is typically larger. On some devices, the same tray is used for both.
2
Push a straightened paper-clip or tray-eject tool into the tray’s hole until the tray pops out.
3
Pull the tray out and notice the notch in one corner of the SIM card. The card will only fit into a SIM tray one way because of the notched corner. Remove the SIM card to use in another device or put a new SIM card of the same size into the tray. The SIM card can only physically fit into the tray one specific way.
4
Carefully insert the tray back into the slot -- the tray also fits only one way. Then, restart your device.
