Wireless Support

How to activate your new SIM card

NOTE: Go here to change or remove your device's SIM card. Continue reading below if you need to activate a new SIM card or device.
You can easily activate a new SIM card online by visiting the activation page and following the instructions on the screen. In order to activate your device online, you need to have the following information on hand:
  • The mobile number of the device being activated
  • The last four digits of your Social Security or Tax ID number used to set up the account
  • The order number, insurance claim number, or warranty claim number
If you have questions or require assistance, please chat with us or text us at 611.
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