Wireless Support

Get protection for your Apple devices with AppleCare+

AppleCare+ extends the hardware repair and telephone technical support coverage to two years from the original purchase date of your device and includes coverage for unlimited incidents of accidental damage protection (subject to a per-incident fee). In addition, AppleCare+ provides 24/7 priority access to Apple experts via chat or phone through getsupport.apple.com.

You can get AppleCare+ for your iPhone, iPad or Apple Watch at the time of purchase or up to 60 days after the purchase date.
AppleCare+ has a one-time cost of up to $199 for iPhone, $149 for iPad, and $99 for Apple Watch. The actual cost will vary based on the model of your Apple device.
 
AppleCare+ covers your:
  • Device
  • Battery
  • Out-of-box accessories
  • AirPort (iPad only)
  • Apple Pencil (iPad only)
  • Apple-branded iPad keyboard (iPad only)
The following per-incident fees apply when placing an AppleCare+ claim:
 
iPhone
  • $29 for screen or back glass* damage
  • $99 for any other damage
iPad
  • $49 for any damage
  • $29 for damage to Apple Pencil or an Apple-branded iPad keyboard
Apple Watch
  • $69 for any damage to Apple Watch or Apple Watch Nike
  • $79 for any damage to Apple Watch Ultra
*Back glass repair is available on iPhone models 12 and newer (excluding iPhone SE).
Coverage does not include loss of theft of the device. To cover your iPhone or iPad for loss or theft, C Spire also offers Wireless Protection with AppleCare Services for $10.95 to $16.95 per month (depending on retail price of your device). This protection can be added within 60 days of new device purchase.
 
 

Get support for all of your Apple devices in one app.
Apple Support gives you personalized access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple ID password, and more. Talk with a real person to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorized Service Provider, Apple Support can help you find a nearby store, book a reservation, and add a pass to Wallet for easy check-in.
You are not required to purchase an AppleCare+ plan to use the Apple Support app.
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