Wireless Support

Comparing C Spire's Device Protection Options

All of the devices we sell come with a one-year manufacturer's warranty. Purchasing additional protection for your device extends your coverage and may also cover issues that the manufacturer's warranty doesn't.
 
Read below for an overview of AppleCare+, Wireless Protection with AppleCare Services, and the Wireless Protection Plan.
  AppleCare+ Wireless Protection
with AppleCare Services		 Wireless Protection Plan
Applicable Devices iPhone, iPad and Apple Watch iPhone, iPad and Apple Watch All devices
Cost iPhone - $79 - $199 one-time fee
iPad - $69 - $149 one-time fee
Apple Watch - $49 - $99 one-time fee		 $12.95/mo - $18.95/mo
Depending on device cost		 $6.00/mo - $15.95/mo
Depending on device cost and type of service
Per-Incident Deductible iPhone:
  • $29 for screen or back glass* damage
    *Back glass repair available on iPhone 12 and newer models (excluding iPhone SE)
  • $99 for any other damage
iPad:
  • $49 for any damage
  • $29 for damage to Apple Pencil or an Apple-branded iPad keyboard
Apple Watch:
  • $69 for any damage to Apple Watch or Apple Watch Nike
  • $79 for any damage to Apple Watch Ultra
 iPhone:
  • $29 for screen damage (in store only)
  • $29 for back glass damage* (in store only)
    *Available on iPhone 12 and newer models (excluding iPhone SE)
  • $99 for any other damage
  • $150 - $399 for loss or theft depending on device cost
iPad:
  • $49 for any damage
  • $29 for damage to Apple Pencil or an Apple-branded iPad keyboard
Apple Watch:
What's Covered Unlimited incidents of:
  • Physical damage
  • Liquid damage
  • Accidental damage
Coverage applies to the device, its battery, and included accessories. iPad coverage extends to Apple Pencil and Apple-branded iPad keyboard.		 Up to 3 approved claims in a 12-month period, 2 of which may be for accidental damage from handling and 1 of which may be for loss or theft. Find My must be enabled on your device at the time of loss or theft.

Hardware malfunction claims do not count toward this limit. Up to a $2,000 value limit per claim.		 Multiple incidents within a rolling 12-month period of:
  • Loss
  • Theft
  • Accidental damage (physical and liquid)
  • Malfunction after manufacturer's warranty
The number of replacements depends on the type of service: postpaid or prepaid.
What's NOT Covered
  • Loss
  • Theft
  • Catastrophic damage
  • Normal wear and tear
  • Pre-existing flaws
  • Cosmetic damage
  • Normal wear and tear
  • Pre-existing flaws
  • Cosmetic damage
Length of Coverage Two years from date of device purchase For as long as actively enrolled in the program For as long as actively enrolled in the program
Purchase Requirement At point of sale or within 60 days of purchase At point of sale or within 2 years of purchase Coverage is immediate if added at point of sale. There's a 60-day delay of coverage if added after purchase.
Product Compatibility Compatible with Wireless Protection Not compatible with any other insurance product Compatible with AppleCare+
Additional Program Details AppleCare+ for iPhone, iPad and Apple Watch Wireless Protection with AppleCare Services Wireless Protection
Filing a Claim Likewize
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