Leadership Team

Leadership Team

Craig Jackson

General Manager for Wireless

Craig Jackson joined C Spire in 2008. During his tenure, he has a proven track record from leading C Spire’s customer operations areas to assuming executive leadership for the sales management and customer experience of wireless markets focused on a customer- centric, results-oriented approach to strategically grow and manage direct and indirect wireless channels, government, and business verticals, as well as the customer operations team.

Jackson and his team have won national awards for innovative technology solutions including a first-place award from Service Quality Management (SQM) for best practices and improvements in real-time support processes. He has more than 25 years of experience developing strategy, identifying creative ideas while yielding desired results.

Jackson earned his bachelor’s degree in business from Jackson State University. He is a native of Natchez, Mississippi. now living in the Madison, Mississippi area. Along with his duties at C Spire, Jackson has served in the community including as a board member for Goodwill Industries of Mississippi; and currently serves on the board of directors for Canopy Children’s Solutions.