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C Spire Ready to Keep Customers Connected During Hurricane Season

2024-05-29

RIDGELAND, Miss. (May 29, 2024) – C Spire, a diversified telecommunications and technology services company, is committed to keeping its communities and customers connected during the upcoming 2024 Atlantic hurricane season.

The hurricane season begins June 1 and runs through Nov. 30. The outlook from the National Oceanic and Atmospheric Administration (NOAA) predicts an above-normal season with 17-25 named storms. Of those, 8-13 are forecast to become hurricanes (winds of 74 mph or higher), including 4 to 7 major hurricanes (category 3, 4, or 5, with winds of 111 mph or higher).

In anticipation of the hurricane season, C Spire proactively strengthens its extensive networks, regularly reviews and updates its emergency preparedness and crisis communications plans, and conducts readiness drills throughout the year to assess the readiness of its network and workforce.

“We are prepared for the upcoming 2024 Atlantic hurricane season,” said Alan Jones, chief network officer for C Spire. “Our infrastructure, continuing network investments, and our dedicated, customer-inspired team help ensure that essential communications continue for our consumer and business customers even when we experience severe weather events.”

C Spire has a dedicated network experience center charged with monitoring weather events and organizing disaster recovery preparations, including hardening measures for data centers and network facilities, continuous monitoring of network performance, and post-incident analysis. In addition, C Spire uses backup batteries and generators at mobile sites, switch facilities, and data centers for redundancy.

“C Spire stands ready to activate our emergency response plan if needed to maintain connectivity, minimize disruptions for our customers, ensure a swift recovery, and support first responders,” said Jones. “Our goal is to ensure the right teams and tools are in place and ready near storm impact areas so we can mobilize quickly to get our communities back online.”

C Spire actively coordinates its emergency response efforts with a wide range of local, state, and federal agencies and organizations as weather concerns arise.

About C Spire
C Spire is a diversified telecommunications and technology services company that provides world-class, customer-inspired wireless communications, Gigabit consumer Internet access as well as a full suite of dedicated Internet, wireless, IP Voice, data, cloud and managed IT services for businesses and enterprises. This news release and other announcements are available at http://www.cspire.com/news. For more information about C Spire, visit www.cspire.com or follow us on Facebook at www.facebook.com/cspire or Twitter at www.twitter.com/cspire.