Wireless Support

Setting your phone to allow data usage while on a call

Experience ultra-fast data and HD-quality voice calls at the same time on the C Spire network, all at no extra charge. Read more for eligible devices and setup instructions. ***Devices available after 2022 already have the VoLTE service turned on. There's nothing you need to do to use data and voice at the same time. For older devices, please refer to the information below.***
To use our latest network enhancements, make sure your device software is up to date. Downloading the latest software update will automatically turn on the VoLTE setting for your device. (VoLTE stands for Voice over LTE.) If your phone already has the latest device software and you have the WiFi Calling feature turned on, no action is needed for you to start using these new features. If you don't see your device in the list below or if you are experiencing issues using voice and data at the same time, download the latest software for your device. To Download Software Updates: Apple iOS – Go to Settings > General > Software Update Android OS – Download the latest software update for your device in the Settings menu. Find specific device instructions here. Note: Android devices require you to download any previous updates to get to the latest version. For example, if you’re three updates behind, you’ll need to download all three to get up to date. Older devices with VoLTE turned on:
iOS Android
iPhone 14 / 14 Plus / 14 Pro / 14 Pro Max Samsung Galaxy Z Flip4
iPhone SE 3rd Gen (2022) Samsung Galaxy Z Fold4
iPhone 13 / 13 mini / 13 Pro / 13 Pro Max Google Pixel 6 / 6a / 6 Pro
iPhone 12 / 12 mini 12 Pro / 12 Pro Max Samsung Galaxy S21 FE
iPhone 11 / 11 Pro / 11 Pro Max Samsung Galaxy S21 5G / S21+ 5G / S21 Ultra 5G
iPhone X Samsung Galaxy A32 5G
iPhone XS / XS Max Samsung A12
iPhone XR Samsung A02s
iPhone SE (2020) Samsung Galaxy Z Flip 3 5G
iPhone SE (2016) Samsung Galaxy A10e VoLTE
iPhone 8 / 8 Plus Samsung Galaxy A71 5G
iPhone 7 / 7 Plus Samsung Galaxy S22 5G / S22+ 5G / S22 Ultra 5G
iPhone 6s / 6s Plus Google Pixel 4 / 4a / 4XL
  LG K31
  LG Stylo 4 / 5
  Moto e6
  Samsung Galaxy Note20 / 20 Ultra
  Samsung Galaxy S8 / S9 / S10
  Samsung Galaxy S20 / S20+ / S20 Ultra
  Samsung Galaxy S20 FE
  Samsung Galaxy A11
  ANS-F30
Call us at 611 or chat with us if you have problems setting up your device to use data while on a call.
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