Wireless Support

How to check your Device Payment Plan balance online

If you're enrolled in the Device Payment Plan, you can easily see how much you owe on your devices and how many payments remain by following the steps below.

Select Devices from the side navigation.

Scroll down until you find your device. You'll see the remaining balance, if any, along with the number of monthly payments required to collect this amount. If you want to make an additional payment on this device, select Make Payment on this Device.

If you owe money on your device, you'll see the remaining balance.

Click on the Make Payment on this Device link to make an additional payment. This payment will go toward your device balance, not your monthly bill/account balance.

Learn how to make an additional payment on your device.

Making an additional payment will go toward your device balance, not your monthly bill.

Note: If you purchased your device on the Device Payment Plan and do not see this information in your line details, it means that your purchase was part of a promotional offer.