Business Support

Switching to Webex Calling

Find answers to your basic questions for switching to Webex. Also, visit our Webex Support Hub for in-depth product training.

How do I get a Webex account?
If you are an authorized administrator for your C Spire account, sign in to My C Spire Business to add a user or contact your C Spire Sales Representative. If you are an end user, please contact your organization's C Spire Account Authorized Administrator.


What's the difference between Common Area Calling, Enhanced Calling, Webex Calling, Webex Suite, and Webex Meetings?
View the Webex Feature Matrix.


Whom do I contact for Webex support?
If you are an authorized administrator for your C Spire account, submit a support request. If you are an end user, please contact C Spire Business Support.


How do I reset my Webex password?
At the Webex sign-in screen, enter your email address, choose Next, then select the Forgot Password? option. You will receive an email with a Reset Password link. Follow the instructions to reset your password.


How do I change my Webex email?
Contact your organization's Authorized Administrator for your C Spire account.


I can't remember the email address I used to sign-up for my Webex account. What do I do?
Contact C Spire Business Support.

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