Company Readies Network for Emergency Operations and Recovery
RIDGELAND, Miss. (September 25, 2024) – C Spire is readying its network, operation centers, and workforce for the potential widespread impact of Hurricane Helene in Florida and Alabama.
"We take this situation seriously and prepare year-round for it," said Alan Jones, Chief Network Officer. "Our goal is to provide maximum reliability from our network services to support home fiber internet, business, and wireless customers in our footprint. Customers rely on connectivity as a lifeline in emergencies, and we're committed to offering the best network coverage possible."
C Spire works year-round to prepare its fiber and wireless networks as well as its workforce for various potential disasters, including significant weather events like hurricanes. The company regularly evaluates and updates its emergency preparedness plans and holds drills throughout the year to ensure the readiness of its network, team members, and backup systems.
Preparations are underway, C Spire technicians and restoration teams are on standby, and equipment is being staged, including portable generators, fuel, personal protective equipment, and supplies to help facilitate recovery efforts.
C Spire is offering customers and businesses the following tips and advice to use during this time:
Ensure devices are fully charged before the storm hits
Consider acquiring portable battery packs for extended power outages
Download important information and emergency contact numbers
Utilize devices to stay informed during the storm
C Spire’s workforce and all network resources will remain on "high alert," and C Spire will be ready to immediately activate its Emergency Response Plan, which guides the deployment of resources and personnel during a crisis.
C Spire customers can also get updates on the network and other news via social media by following the company on Facebook and X.
About C Spire
C Spire is a diversified telecommunications and technology services company that provides world-class, customer-inspired wireless communications, multi-gigabit consumer Internet access as well as a full suite of dedicated Internet, wireless, IP Voice, data, cloud and managed IT services for businesses and enterprises. This news release and other announcements are available at www.cspire.com/news. For more information about C Spire, visit www.cspire.com or follow us on Facebook at www.facebook.com/cspire or X at www.x.com/cspire.
processing your request...