If you're looking for the best home internet in your area, C Spire Fiber delivers up to 8 gigabit internet with equal upload and download speeds, over 99.99% reliability, and local 24/7 support. All with no data caps, long-term contracts, or cancellation fees. That means fast internet service for streaming, gaming, working, learning, browsing, and connecting your smart home devices.
Fiber home internet is a high-speed internet service that uses fiber-optic cables to transmit data via light. Compared to traditional DSL or cable internet, fiber home internet offers:
C Spire Fiber home internet is available in select areas. You can enter your home address to check availability where you live.
For starters, C Spire Fiber delivers faster, more reliable home internet service than cable and DSL. You’ll also get equally fast uploads and downloads with no data caps, ensuring a seamless experience on all your devices. Plus, unlike most other home internet providers, C Spire Fiber comes with no upfront cost, no long-term contracts, and no cancellation fees.
With C Spire Fiber home internet, you get access to blazing-fast internet with up to 8 gig speeds, depending on which plan you choose. If you want the absolute fastest speeds, we recommend a direct connection. However, C Spire Mesh WiFi — our mesh WiFi system — offers the best combination of WiFi coverage, speed and features for your smart devices.
Virtually all internet-capable devices can connect on C Spire Fiber home internet. However, the age and hardware specifications of your device will impact the speed and reliability you experience. Older devices may not be able to deliver the top performance for you.
We offer a wide range of business IT solutions through C Spire Business, including fiber internet and dedicated internet access. You can find out more and check availability at cspire.com/businessinternet.
Starting at just $7/mo, C Spire Mesh WiFi is a great deal for customers. You get the benefits of a fast, reliable mesh WiFi system without the expense or effort of purchasing and managing your own router. Here’s a look at what’s included:
Yes, as a full mesh WiFi system, C Spire Mesh WiFi replaces standard routers to improved WiFi speeds, coverage, reliability and security.
With C Spire Mesh WiFi, you get a mesh WiFi device designed for seamless connect on all your home technology; full customer support for your WiFi system; and advanced features including:
C Spire Mesh WiFi starts at just $7/mo, with one mesh WiFi device included. However, we may recommend more WiFi devices depending on the size, layout or needs of your home. You can add more WiFi devices for $7/mo each.
For most homes, C Spire Mesh WiFi will be the easier option since customer support is included, and you won’t have to pay to replace your router if it stops working. However, you’re welcome to use your own router if you want to. We recommend the following minimum specs: 802.11ac; MU-MIMO; dual-band (2.4GHz and 5GHz).
A subscription to C Spire Mesh WiFi includes one mesh WiFi device, which is perfect for most single-story, two-to-three bedroom homes up to 2,000 square feet. Larger homes may need additional WiFi devices to provide the best experience, which can be added for $7/mo each.
C Spire Mesh WiFi has multiple features to help keep your home network secure, including online threat protection, ad blocking, IoT (Internet of Things) threat detection, device quarantining, intrusion detection, and outside threat blocking.
C Spire Mesh WiFi includes advanced IoT (Internet of Things) protection to help defend your smart locks, doorbell cameras, baby monitors and other smart devices against hackers and cybercriminals.
C Spire Mesh WiFi has several features to help parents filter websites, restrict certain types of content, set usage limits, and freeze WiFi by specific user, device or room, such as your child’s bedroom.
Any WiFi-enabled device should be able to connect with C Spire Mesh WiFi.
If you want to use your own WiFi router, you absolutely can do that. Just be sure to have your equipment on hand during your installation appointment if you want help with setup. However, C Spire Mesh WiFi does allow us to deliver the best support experience compared to buying your own router that you’ll have to manage, maintain and replace down the line.
C Spire Fiber customers can get access to C Spire TV or exclusive DirecTV packages for live TV, streaming apps and on-demand entertainment across their smart TVs, tablets and smartphones. No matter which services you choose, C Spire Fiber internet ensures you get buffering-free streaming, even in ultra-high definition.
C Spire TV is available exclusively for C Spire Fiber home internet customers. You can sign in at cspire.com/fiberaccount to check out packages available in your area and add this service.
If you have TV service with your package, you can watch local programming, including news and live sports, through whichever service you selected — C Spire TV or one of our exclusive DirecTV packages.
C Spire has several TV options available, including C Spire TV and exclusive DirecTV packages, so you can watch the latest premium programming live and on demand.
You can check your home address at cspire.com/fiber to see which C Spire home services are available in your area, including TV packages.
TV Everywhere is a feature available with C Spire TV service that lets you watch live and on-demand content on devices other than a traditional TV, including laptops, tablets, smartphones, streaming devices, and gaming consoles.
You can click on the appropriate message category below to find the corresponding message number and learn more about your error code.
Absolutely. With C Spire Home Phone, you get unlimited calling for $20/mo, including long-distance calls at no extra cost.
Any standard landline phone should work with C Spire Home Phone service.
You can add voicemail to your C Spire Home Phone service at no extra cost. To add this feature, sign in at cspire.com/fiberaccount and select “Home Phone Features” from the side navigation menu.
C Spire Home Phone service includes state-of-the-art, automated call-blocking to help prevent calls from known fraudulent sources, protecting customers from scams and unwanted calls. However, it’s always a good idea to be careful, as no system can block every potential threat.
C Spire Fiber makes getting internet for your new home easy, with free installation within 7 days guaranteed, zero upfront cost, exact appointment times, and local 24/7 support. So you can enjoy up to 8 gig home internet the moment you move in with no data caps, no long-term contracts, and no cancellation fees.
Just enter your new home address to see if C Spire Fiber internet is available in your area. If so, you can choose your internet plan and schedule your free expert installation as soon as you move in.
If you're moving and already have C Spire Fiber, call us at 855.438.1009. We'll help you transfer service to your new home if fiber is available. We recommend reaching out at least two weeks before you move so you can schedule an installation time that works best for you.
If you’re new to C Spire Fiber, you’ll get started by entering your new home address to check availability. From there, you can select a package and schedule your free expert installation.
If you already have C Spire Fiber and want to transfer it, you can call us at 855.438.1009 to check availability and schedule a date to have service moved to your new home.
C Spire has a 7-day installation guarantee. If C Spire Fiber is already available in your new neighborhood, installation can be scheduled as early as your move-in day. Our expert technicians complete most installations in under two hours, depending on the size of your home and setup requirements.
In most cases, construction crews will lay fiber optic cable around your neighborhood, and then, we’ll dig a shallow, thin trench from the street to the side of your home to bring the cable close enough for installation. While it creates some temporary dirt and dust, laying fiber optic lines in the ground provides the most reliable connection possible.
Here’s what happens next.
1. Utilities will mark their underground electric, gas and water 1 lines with paint.
2. Small holes will be dug to allow structure placement.
3. Horizontal lines will be drilled to connect the holes together.
4. The main fiber lines will be installed.
5. We will schedule home installations for customers who have completed their orders.
In order to bring service to a neighborhood, much like local gas, electric, water, and other cable or internet service providers, we’re laying our infrastructure throughout your municipalities’ right-of-way. This is an area out near the street that is designated for such services by law.
Some residences will have a handhole placed near the edge of the yard. This handhole provides our engineers with access to the main fiber optic line that runs through your neighborhood.
We’ll be sure to restore all grass, flower beds, etc. in your yard to the way it was before once the entire construction process is complete.
The crew working directly in your neighborhood is the best point of contact regarding construction. We’ll provide their direct contact information before construction begins via email and direct mail.
Once construction is complete on your street, and you’ve placed your order, a C Spire crew will bring the fiber optic cable up to the side of your residence. If you haven’t already scheduled an installation appointment, we’ll contact you to schedule your interior installation.
In many cases, yes. We’ll test any existing wiring to make sure it can deliver the full potential of your new gigabit internet connection. If your residence’s existing wiring isn’t usable, our professional installation technician will discuss wiring options with you at the time of installation.
To bring you the full speed and bandwidth potential of gigabit C Spire Fiber Internet, we use Cat6 Ethernet cabling. We’ll provide and install this cable for you during your installation appointment. Alternatively, you can have an electrician or other licensed professional install this for you at your convenience and expense.
A utility box about two times the size of a shoebox will be placed on the side of your home, typically adjacent to your home’s main power supply. This utility box houses a piece of equipment called an ONT (Optical Network Terminal) that turns the fiber optic light impulses into a format that can be transmitted across more traditional Ethernet (network) cable.
If we already have fiber in your neighborhood, you’ll be able to schedule your installation appointment when you place your order online. If we’re currently adding fiber to your neighborhood, we recommend ordering now so you can schedule your installation as soon as construction is completed.
Most customers are installed within two hours although the actual length of the installation can be impacted by several factors, including the size of your home, number of services ordered, condition of existing wiring, location of outlet(s) and more. Our professional installation technician will be more than happy to give you an estimate to make sure your installation doesn’t interfere with the rest of your day.
You can sign in at cspire.com/fiberaccount to view your C Spire home services bill.
You can visit cspire.com/fiberaccount or use the My C Spire app for the easiest way to manage your account, view your bill, make secure payments, and more. If you have TV service with us, you can also access video features online.
You can visit cspire.com/fiberaccount or use the My C Spire app for the easiest way to manage your account, view your bill, make secure payments, and more. If you have TV service with us, you can also access video features online.
You can visit cspire.com/fiberaccount to manage your home account, view your bill, make secure payments, update your package, and more.
We offer a ton of easy options to make payments on your home services bill. For instance, you can sign in at cspire.com/fiberaccount to pay online or use Express Pay to make a quick payment without signing in.
You can check out store locator to find your local C Spire store fast.
With C Spire Fiber home internet, you get up to 8 gig speeds, over 99.99% reliability, and way more bandwidth than cable internet and DSL providers can deliver. On top of that, you also get a premium customer experience with local 24/7 support, free expert installation, zero upfront cost, no data caps, no long-term contracts, and no hidden fees.
