CHECK AVAILABILITY

time to lay the groundwork.
FIBER INTERNET
CONSTRUCTION
IS UNDERWAY.

time to lay the groundwork.
FIBER INTERNET
CONSTRUCTION
IS UNDERWAY.

time to lay the groundwork.
FIBER INTERNET
CONSTRUCTION
IS UNDERWAY.






time to lay the groundwork.
FIBER INTERNET
CONSTRUCTION
IS UNDERWAY.

time to lay the groundwork.
FIBER INTERNET
CONSTRUCTION
IS UNDERWAY.

time to lay the groundwork.
FIBER INTERNET
CONSTRUCTION
IS UNDERWAY.







Fiber fast internet
is right around the corner — literally.

 

Pre-order C Spire Fiber today to be one of the first homes in your neighborhood with blazing-fast, ultra-reliable internet.

GIGABIT INTERNET                    OVER 99.99% RELIABILITY                    LOCAL 24/7 SUPPORT

Fiber fast internet
is right around the corner — literally.

Pre-order C Spire Fiber today to be one of the first homes in your neighborhood with blazing-fast, ultra-reliable internet.

GIGABIT INTERNET OVER 99.99% RELIABILITY  LOCAL 24/7 SUPPORT

Pre-order C Spire Fiber today to be one of the first homes in your neighborhood with blazing-fast, ultra-reliable internet.

GIGABIT INTERNET                    OVER 99.99% RELIABILITY                    LOCAL 24/7 SUPPORT




what to expect from construction.

what to expect from construction.

During construction, you'll see our fiber specialists and equipment in your neighborhood. But not for long. We get the job done fast and done right. Here's the process:

During construction, you'll see our fiber specialists and equipment in your neighborhood. But not for long. We get the job done fast and done right. Here's the process:

During construction, you'll see our fiber specialists and equipment in your neighborhood. But not for long. We get the job done fast and done right. Here's the process:


1
SITE SURVEY

Utilities like gas & water mark underground lines with paint.

2
CONSTRUCTION

We dig small holes to allow structure placement & drill horizontal lines to connect them.


3
INSTALLATION

Once the main fiber line is installed, we connect fiber to the homes of pre-order customers.

4
SCHEDULE

We schedule installations for any customer who has completed their order.

1
SITE SURVEY

Utilities like gas & water mark underground lines with paint.

2
CONSTRUCTION

We dig small holes to allow structure placement & drill horizontal lines to connect them.

3
INSTALLATION

Once the main fiber line is installed, we connect fiber to the homes of pre-order customers.

4
SCHEDULE

We schedule installations for any customer who has completed their order.


And once we're done, we put everything back exactly how we found it. Because the best fiber experience should include the best fiber construction.

And once we're done, we put everything back exactly how we found it. Because the best fiber experience should include the best fiber construction.

And once we're done, we put everything back exactly how we found it. Because the best fiber experience should include the best fiber construction.



Have a construction question?

See our FAQs for more information
or call 855-438-1009.

Have a construction question?

See our FAQs for more information
or call 855-438-1009.



what our our customers are saying.

what our customers 
are saying.

what our customers are saying.






frequently
asked questions

frequently asked questions


How does C Spire Fiber get to my home?

In most cases, construction crews will lay fiber optic cable around your neighborhood, and then, we’ll dig a shallow, thin trench from the street to the side of your home to bring the cable close enough for installation. While it creates some temporary dirt and dust, laying fiber optic lines in the ground provides the most reliable connection possible.

What should I expect in my neighborhood during construction?

At C Spire, we think the best fiber internet should include the best fiber construction. That’s why we work hard to get the job done fast and done right, with as little interruption as possible. Here’s what the process looks like:

1. Utilities like gas & water mark underground lines with paint.
2. We dig small holes to allow structure placement.
3. We drill horizontally lines to connect the holes together.
4. Once the main fiber line is installed, we run fiber from the main line to homes of customers who already ordered.
5. We schedule installations for any customers who have completed their order.

And then, once we’re done, we put everything back exactly how we found it. Simple as that.

Why is construction necessary in my yard?

To bring fiber to your neighborhood, we need to place infrastructure in your municipality’s right of way - the area near the street designated by law for services like water, gas, electricity and internet.

Some residences will have a handhole placed near the edge of their yard, which provides our engineers with access to the main fiber optic line in your neighborhood.

However, we work hard to make this process stress-free with as little interruption as possible. We also make sure that any grass, flower beds, or other parts of your yard are back exactly the way we found them once the construction process is complete.

Who should I contact if I have questions about construction near my home?

For construction questions, the best point of contact is the crew working directly in your neighborhood. If you would like to report damage to your property, click here.

When will C Spire Fiber Internet be connected to my home?

Once construction is finished on your street, and you’ve placed your order, a C Spire Fiber crew will bring the fiber optic cable up to the side of your home. If you haven’t already scheduled an installation appointment, we’ll contact you to schedule your interior installation.

Can you use existing wiring in my home for C Spire Fiber?

In many cases, yes. We’ll test any existing wiring to make sure it can deliver the full potential of your new gigabit internet connection. If your existing wiring isn’t usable, one of our professional installation technicians will discuss wiring options with you at the time of installation.

If I need new wiring, what type of cable will you use?

To bring you the full speed and bandwidth potential of gigabit C Spire Fiber Internet, we use Cat6 Ethernet cabling. We’ll provide and install this cable for you during your installation appointment. Alternatively, you can have an electrician or other licensed professional install this for you at your convenience and expense.

What equipment is placed on the exterior of my home?

We’ll place a utility box about two times the size of a shoebox on the side of your home, typically adjacent to your home’s main power supply. This utility box houses a piece of equipment called an ONT, or Optical Network Terminal, that allows the fiber optic light impulses to be transmitted across more traditional Ethernet cable.

When will my services be installed?

If C Spire Fiber is already available in your neighborhood, you can schedule your installation appointment when you place your order online. If we’re currently adding fiber to your neighborhood, we recommend pre-ordering now so you can schedule your installation as soon as construction is completed.

How long will my installation take?

Most C Spire Fiber installations can be completed within two hours, although several factors can impact the amount of time needed, including the size of your home, number of services ordered, condition of existing wiring, and location of outlet(s). Our professional installation technician will be happy to give you a time estimate to make sure your installation doesn’t interfere with the rest of your day.


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