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How to set up AutoPay for your C Spire Home bill

Enjoy the convenience of knowing that your C Spire bill will be paid automatically each month with AutoPay. Automatic payments will be charged to your credit/debit card or deducted from your bank account.

Below are the steps for setting up AutoPay for your C Spire Home bill. In this example, we're using a credit card as the payment method.

Look for the Enroll in AutoPay link in the Pay Bill section of your account dashboard.

In the Pay Bill section of your account dashboard, click Enroll in AutoPay.

Select the Credit or Debit Card payment method and click Start AutoPay.

Select the radio button for your payment method: credit or debit card, or bank account.

Confirm or update the email address for receiving bill-ready emails and other communications about your bill. Select an existing credit card as your payment method or click Add Credit/Debit Card.

If adding a new card, provide the requested information and save your changes.

Note: After enrolling in AutoPay, you'll receive a series of automated emails confirming enrollment and the changes made to your account. These do-not-reply emails will come from [email protected] and [email protected].

Confirm your email address and enter payment information.

Scroll to the bottom of the page, accept the AutoPay Terms and Conditions, and then click Continue.

Review the terms, click the checkbox agreeing to them, and then click Continue.

If you have more than one C Spire service (e.g., Home and Wireless), you'll be able to enroll your other account in AutoPay at the same time. Customers with only one C Spire service won't see this option. Toggle on, if desired, and click Set As AutoPay Source when complete.

Review the information you entered and if correct, click Set As AutoPay Source.

You'll receive a confirmation message once AutoPay setup is complete. After returning to your account dashboard, you'll see the date your payment will be drafted.

Return to your account dashboard and see the date your payment drafts.

The AutoPay and Paperless Billing Terms and Conditions

I (we) hereby authorize C Spire to initiate debit entries to my (our) Bank Account, and to debit the same to such account in payment of my (our) wireless phone bills. This authorization is to remain in full force and effect until C Spire has received written notification from me (or either of us) of its termination in such time and in such manner as to afford C Spire reasonable opportunity to act on it.

Once AutoPay setup becomes effective, you will see a message on your monthly wireless bill stating "No payment necessary! A bank debit will be drawn on the due date!" Until you confirm that your bill is being paid through AutoPay, continue to pay it manually.

AutoPay Credit: A monthly AutoPay Credit is available for postpaid customers on applicable plans when enrolled in AutoPay and Paperless Billing. The bill credit will be applied upon successful attempt to process the payment. Amount of credit may vary based on Plan or payment form; see Plan details. Cancellation of Plan, AutoPay or Paperless Billing will result in cancellation forfeiture of credit. Limit one AutoPay Credit per account. Offer available for a limited time only.

I understand and agree that I am also being enrolled in Paperless Billing and I will receive my C Spire billing statement electronically at the email address provided below.

I understand and agree:

It is my responsibility to keep my email address on file updated in order to receive my bill and other notifications regarding my account;
I may also view my bill any time on my online My C Spire account by logging in on www.cspire.com or to the My C Spire app; and
If I would like to opt out of Paperless Billing, I can do so at any time by changing my preferences in my online My C Spire account.

I confirm the email address I provided is correct, and I understand electronic billing statements for my account will be sent to that address.