Plan Basics and Included Features
1GB Data Usage
1GB of nationwide data usage for your tablet, data card or hotspot. With 1GB of data you can view approximately 6,000 web pages, 26,000 emails or 6 hours of streaming video.
Amounts based on average customer data usage.
- Mobile Broadband Access Use our high-speed LTE+ network for email, web browsing and applications. To see data speeds in your area, please view the data coverage map.
No surprise charges! With automatic data Overage Protection, you'll never receive a surprise overage charge.
If you use all of your data during the month, we'll pause your data service and let you decide if you want more. At that point, you can buy a $20 per gigabyte Top Up Pass directly from your phone or simply use Wi-Fi until your monthly data renews on your next billing cycle. Either way, you're protected from surprise overage charges.
Customers participating in this plan must reside in the Regional/Primary Area which is defined as the C Spire Network in MS and generally in and surrounding Memphis/West Memphis, AR/nearby West TN; Mobile and Baldwin Counties in AL; and Escambia, Santa Rosa, Okaloosa and Walton Counties in FL (Pensacola through Seaside, FL). Customers are required to use 50% of their data usage within the Primary Area. The Nationwide Area is defined as outside the Regional Area, but inside the United States, Puerto Rico or the U.S. Virgin Islands.
A map showing approximate coverage areas are available for review from C Spire retail stores or online at cspire.com. Please see plan chart in retail stores or at cspire.com to see specific coverage included in your plan. Data included in plans are nationwide unless specified.
Data Only Plans include your plan's specified data amount available for use in the combined Primary and Nationwide Area. A data session is defined as the data usage incurred between a start record and a stop record. Start records include, but are not limited to, actions such as clicking on a link to a website, email programs syncing with a server, downloads or updates. Stop sessions include, but are not limited to, actions such as closing a browser, the finishing of an email sync (sending and receiving) or when a download completes. A device can have multiple concurrent data sessions at any given time. Data usage will not be totaled until a stop record is produced. After one hour of data inactivity, all open data sessions will automatically end and produce stop records that include the total usage incurred for each data session. After 24 hours, all data sessions will end regardless of activity and produce stop records. Data usage is rounded up to the next full gigabyte. Top Up Passes for additional data can be purchased from the assigned data manager's device at www.datapass.cspire.com. For billing purposes 1,000 kilobytes (KB) equals 1 megabyte (MB) and 1,000 megabytes (MB) equals 1 gigabyte (GB).
A credit check is not required in order to subscribe for Pay As You Go customers. As a Pay As You Go customer you can have a maximum of ten (10) Pay As You Go subscriptions. The number of subscriptions may be limited and/or subject to change in C Spire's sole discretion. You must be 18 years of age to activate Service in FL, MS, and TN, and 19 to activate Service in AL.
Pay As You Go monthly plans are a monthly prepaid service which provides you with thirty (30) days of Service from the date of activation. If you use additional services (i.e., data passes) beyond those included in the Plan, those fees will be deducted from your account balance. You agree to pay for the services you use/purchase by deductions from your prepaid account. If you fail to pay the monthly service fee or at any time the balance in your account reaches zero, your account will be deactivated and you will not receive further service until you pay the monthly service fee and any other charges for additional services.
There is a $15.00 minimum replenishment amount on Pay As You Go accounts. Cash replenishment can be conducted using In-Store payment kiosks with a $5 service fee. Accepted credit or debit cards will be accepted on via C Spire's Interactive Voice Response (IVR) telephone system and online at cspire.com via My Account (MMA). Cash is accepted at Western Union locations. Payments are not accepted at C Spire retail location sales counters or drop boxes.
All charges for Pay As You Go service are final and non-refundable. C Spire is not responsible for, nor will C Spire refund lost, stolen, misused, or damaged personal identification numbers ("PINs"), regardless of distribution method.
If you do not pay for the monthly service fee or your account maintains a zero or negative balance for a period of sixty (60) consecutive days, your prepaid account may be closed. If your prepaid account is closed, you may reinstate your service by activating a new account. You will be assigned a new number at this time and a reactivation fee may apply.
You must use your Pay As You Go account balance before the expiration date. Pay As You Go service and/or charges for Pay As You Go Service are not refundable, and no refunds or other compensation will be given for unused Pay As You Go balances, lost or stolen prepaid cards, or coupons.
If you register for Auto Refill you are agreeing to have the Auto Refill amount you have selected deducted from your credit card or debit card once per month on the date you specified. The minimum Auto Refill amount must be equal or greater than selected rate plan's monthly charge. If your credit or debit card company declines the Auto Refill amount, then your Pay As You Go service may be suspended.
Please note that this information is specific to the Pay As You Go monthly Plans and may not apply to other products and services we offer.
All pricing listed for service enhancements are monthly fees unless otherwise noted and are promotional prices that are subject to change. Monthly access charges are not refundable. A Plan Activation Fee may apply.
Miscellaneous: Plans available for eligible C Spire devices. Not all plans or Services are available for purchase or use in all sales channels, in all areas or with all devices. If user's usage of the Services on other carriers' networks (off-network usage) during any two (2) consecutive months exceeds user's off-network usage allowance, C Spire may at its option terminate user's access to data Services, deny user's continued use of other carriers' coverage, or change user's plan to one imposing usage charges for roaming usage. User's roaming usage allowance is equal to that specified by user's plan's tariff and/or documentation. C Spire will provide notice that it intends to take any of the above actions and user may terminate their agreement. C Spire is not responsible for loss or disclosure of any sensitive information user transmits. C Spire Services are not equivalent to landline Internet.
Certain restrictions, taxes and/or fees apply. See Tariff and Customer Service Agreement available at cspire.com/customerserviceagreement for complete details of terms and conditions. Certain fees are retained by C Spire. ©2015 C Spire. All rights reserved.
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