Plan Basics and Included Features
- Shared Data Access 3G and 4G (where available) coverage for online access among up to 10 devices. Video streaming and personal hotspots included for capable devices.
ADD-ONS AND OPTIONAL FEATURES
Customers participating in this service plan must reside in the C Spire Network, which is defined as MS and generally in and surrounding Memphis/West Memphis, AR/nearby West TN, Mobile and Baldwin Counties in AL, and Escambia, Santa Rosa, Okaloosa, and Walton Counties in FL, ("C Spire Network"). Customers are required to use 50% of their voice and data usage within the C Spire network.
SHARED DATA and SHARED ROLLING DATA plans are available for any phone or mobile broadband device. All phones on the SHARED DATA and SHARED ROLLING DATA plans include 1) unlimited voice minutes; 2) unlimited text messaging; and 3) unlimited picture messaging. A camera phone is required to use picture messaging and a data-capable phone is required for Web access and streaming. At least one bucket of shared data must be purchased on the SHARED DATA and SHARED ROLLING DATA plans. A minimum amount of data may be required to be purchased on accounts with more than ten devices. Video streaming and tethering apply toward included data and/or Top Up passes. SHARED ROLLING DATA is only available on the 6GB, 10GB, 15GB, & 30GB data amounts. SHARED ROLLING DATA that is not used from included monthly GBs and purchased data Top-Up passes will be rolled into the following bill cycle for use. SHARED ROLLING DATA plan's cumulative amount of unused data rolled into any billing cycle shall not exceed the GBs in customer's plan. For example, customers with a 10GB Shared Rolling Data Plan can roll up to a maximum of 10GB into any billing cycle. Data usage is available while in the C Spire Network area and the Nationwide Area. A data session is defined as the data usage incurred between a start record and a stop record. Start records include, but are not limited to, actions such as clicking on a link to a website, email programs syncing with a server, downloads or updates. Stop sessions include, but are not limited to, actions such as closing a browser, the finishing of an email sync (sending and receiving) or when a download completes. A device can have multiple concurrent data sessions at any given time. Data usage will not be totaled until a stop record is produced. After one hour of data inactivity, all open data sessions will automatically end and produce stop records that include the total usage incurred for each data session. After 24 hours, all data sessions will end regardless of activity and produce stop records. For billing purposes 1,000 kilobytes (KB) equals 1 megabyte (MB) and 1,000 megabytes (MB) equals 1 gigabyte (GB). Additional data may be purchased as needed in the form of shared data passes.
Information/Content: Certain information or content may be provided through the service by independently owned and operated content providers or service providers who are subject to change at any time without notice. C Spire is not a publisher of third-party content and will not be responsible for any information or services provided by such third parties. These third parties may impose additional charges (on top of regular service charges levied by C Spire) for certain content. As the user of such services the user is bound by the third parties' policies when the user visits their respective sites or uses their services. It is the user's responsibility to read the rules or service agreements of each content or service provider as well as to understand any and all billing practices which are stated by the content or service provider. Any information the user involuntarily or voluntarily provides third parties is governed by their policies. The accuracy, appropriateness, content, completeness, timeliness, usefulness, security, safety, merchantability, fitness for a particular purpose, transmission or correct sequencing of any information or downloaded data is not guaranteed or warranted by C Spire or any content providers or other third party. Delays or omissions may occur. Neither C Spire nor its content providers, service providers or other third parties shall be liable to the customer for any loss or injury arising out of or caused, in whole or in part, by any information acquired through the Service.
Prohibited and Permissible Uses: Data Service sessions may be conducted only for the following purposes: (i) Internet browsing; (ii) email; and (iii) corporate intranet access (including access to corporate email, customer relationship management, sales force automation, and field service automation applications). UNLESS OTHERWISE STATED OR AGREED UPON, PROHIBITED USES INCLUDE, BUT ARE NOT LIMITED TO, USING SERVICES: (1) WITH SERVER DEVICES OR WITH HOST COMPUTER APPLICATIONS, INCLUDING, WITHOUT LIMITATION, WEB CAMERA POSTS OR BROADCASTS, CONTINUOUS JPEG FILE TRANSFERS, AUTOMATIC DATA FEEDS, TELEMETRY APPLICATIONS, AUTOMATED FUNCTIONS OR ANY OTHER MACHINE-TO-MACHINE APPLICATIONS; (2) AS SUBSTITUTE OR BACKUP FOR PRIVATE LINES OR DEDICATED DATA CONNECTIONS; (3) FOR VOICE OVER IP (VoIP); (4) IN CONJUNCTION WITH WWAN OR OTHER APPLICATIONS OR DEVICES WHICH AGGREGATE USAGE FROM MULTIPLE SOURCES PRIOR TO TRANSMISSION; (5) USING THE SERVICES FOR ANY ACTIVITY THAT ADVERSELY AFFECTS THE ABILITY OF OTHER PEOPLE OR SYSTEMS TO USE EITHER THE SERVICES OR OTHER PARTIES' INTERNET BASED RESOURCES INCLUDING, BUT NOT LIMITED TO EXCESSIVE CONSUMPTION OF NETWORK OR SYSTEM RESOURCES (WHETHER INTENTIONAL OR UNINTENTIONAL) AND "DENIAL OF SERVICE" (DOS) ATTACKS AGAINST ANOTHER NETWORK HOST OR INDIVIDUAL USER; OR (6) INTERFERENCE WITH OR DISRUPTION (OR POSSIBILITY OF DISRUPTION) OF OTHER NETWORK USERS, NETWORK SERVICES OR NETWORK EQUIPMENT. EXCEPT FOR CONTENT FORMATTED IN ACCORDANCE WITH C SPIRE'S CONTENT STANDARDS, UNLIMITED PLANS CANNOT BE USED FOR UPLOADING, DOWNLOADING OR STREAMING OF VIDEO CONTENT (E.G. MOVIES, TV), MUSIC OR GAMES (ONLINE OR OTHERWISE). UNLIMITED PLANS AND FEATURES (UNLESS NOTED AS SPECIFICALLY FOR USE WITH A LAPTOP OR OTHER COMPUTING DEVICE NOT SUPPLIED BY C SPIRE) CANNOT BE USED FOR ANY APPLICATIONS THAT TETHER THE DEVICE (THROUGH USE OF, INCLUDING WITHOUT LIMITATION, CONNECTION KITS, OTHER PHONE/PDA-TO-COMPUTER ACCESSORIES, BLUETOOTH® OR ANY OTHER WIRELESS TECHNOLOGY) TO LAPTOPS, PCS OR OTHER EQUIPMENT FOR ANY PURPOSE.
Service is not intended to provide full-time connections, and the Service may be discontinued after a significant period of inactivity or after sessions of excessive usage. C Spire reserves the right to (i) limit throughput or amount of data transferred, deny Service and/or terminate Service, without notice, to anyone it believes is using the Service in any manner prohibited above or whose usage adversely impacts its network or service levels and (ii) protect its network from harm, which may impact legitimate data flows. Users may not send solicitations to C Spire subscribers without their consent. Users may not use the Services other than as intended by C Spire and applicable law. Plans are for individual, noncommercial use only and are not for resale.
Security: C Spire does not guarantee data security. Data encryption may be available with some, but not all, Services furnished by C Spire. C Spire assumes no responsibility for confidentiality of email or other confidential or proprietary information accessed through the Service and/or with Wireless Device. It is solely CUSTOMER'S responsibility to ensure use of the Service and Wireless Device complies with applicable IT or security procedures established by CUSTOMER or CUSTOMER'S employer.
Calls terminating outside of the United States, Puerto Rico or the U.S. Virgin Islands will incur international long distance charges. Calls to Canada or any area that is part of the North American Numbering Plan (10-digit dialing) can be dialed directly and placed without requesting access. Calls to Canada will also incur international charges. Calls to all other international locations will be blocked at activation unless access is requested by calling 1-855-CSPIRE5 (277-4735) or 611 from your C Spire phone. Learn more about international calling.
Miscellaneous: Not all plans or Services are available for purchase or use in all sales channels, in all areas or with all devices. If user's usage of the Services (including unlimited data plans) on other carriers' networks (roaming or off-network usage) during any two consecutive months exceeds user's off-network usage allowance, C Spire may at its option terminate user's wireless service or access to data Services, deny user's continued use of other carriers' coverage, or change user's plan to one imposing usage charges for roaming usage. User's roaming usage allowance is equal to that specified by user's plan's tariff and/or documentation. C Spire will provide notice that it intends to take any of the above actions and user may terminate their agreement. C Spire is not responsible for loss or disclosure of any sensitive information user transmits. C Spire Services are not equivalent to landline Internet.
Unused minutes do not roll over to the next month. Airtime is billed in one-minute increments with partial minutes rounded up to the next full minute from the time the call is placed until the call is terminated in our system. All pricing listed for calling plans and service enhancements are monthly fees unless otherwise noted and are promotional prices that are subject to change. Monthly access charges are not refundable. A Plan Activation Fee and Early Termination Fee may apply. New activation and promotional offer contract may be required for promotional equipment pricing. All offers for a limited time in limited area only. Certain restrictions, taxes and/or fees apply. See Tariff, Customer Service Agreement and User Guide for complete details of terms and conditions. Actual wireless coverage may vary due to atmospheric conditions, customer equipment or system limitations.
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