Plan Basics and Included Features
Talk all you want on your home phones. It's unlimited.
Call nationwide from your home phones with unlimited domestic long distance.
- Conference Calling Add a third party to a two-way call.
- Call Forwarding Forward your calls to another number.
- Call Waiting Answer a second call.
- Caller ID See who's calling before you answer.
ADD-ONS AND OPTIONAL FEATURES
Voice Mail (Pay As You Go)Some people don't want voice mail, so it's not included in your plan automatically. Just add it to your cart before checking out, and it's yours. (Free upon request.)Add it to your cart before checking out.FREE
Customers participating in this Service must reside in the C Spire Network, which is defined as MS and generally in and surrounding Memphis/West Memphis, AR/nearby West TN; Mobile and Baldwin Counties in AL; and Escambia, Santa Rosa, Okaloosa, and Walton Counties in FL. This service is voice only. Roaming is not supported.
A credit check is not required in order to subscribe for Pay As You Go customers. As a Pay As You Go customer you can have a maximum of ten (10) Pay As You Go subscriptions. The number of subscriptions may be limited and/or subject to change in C Spire's sole discretion. You must be 18 years of age to activate Service in FL, MS, and TN, and 19 to activate Service in AL.
A Pay As You Go plan's monthly service fee includes applicable federal, state, and local taxes and other assessments that C Spire is required by law to collect and remit to the applicable government authority. All Pay As You Go plans include: free basic voice mail (available upon request), call waiting, call forwarding and caller ID. Extra charges can result from directory assistance calls ($1.60/min.), and nationwide and international calling (prices vary by country). If you wish to be able to make international calls you must contact C Spire.
Pay As You Go monthly plans are a monthly prepaid service which provides you with thirty (30) days of Service from the date of activation. If you use additional services (i.e., directory assistance, download fees, etc.) beyond those included in the Plan, those fees will be deducted from your account balance. You agree to pay for the services you use/purchase by deductions from your prepaid account. If you fail to pay the monthly service fee or at any time the balance in your account reaches zero, your account will be deactivated and you will not receive further service until you pay the monthly service fee and any other charges for additional services.
If you do not pay for the monthly service fee or your account maintains a zero or negative balance for a period of sixty (60) consecutive days, your prepaid account may be closed. If your prepaid account is closed, you may reinstate your service by activating a new account. You will be assigned a new number at this time and a reactivation fee may apply.
There is a $15.00 minimum replenishment amount on Pay As You Go accounts. Cash replenishment can be conducted using In-Store payment kiosks with a $5 service fee. Accepted credit or debit cards will be accepted on via C Spire's Interactive Voice Response (IVR) telephone system and online at cspire.com via My Account (MMA). Cash is accepted at Western Union locations. Payments are not accepted at C Spire retail location sales counters or drop boxes.
All charges for Pay As You Go service are final and non-refundable. C Spire is not responsible for, nor will C Spire refund lost, stolen, misused, or damaged personal identification numbers ("PINs"), regardless of distribution method.
You must use your Pay As You Go account balance before the expiration date. Pay As You Go service and/or charges for Pay As You Go Service are not refundable, and no refunds or other compensation will be given for unused Pay As You Go balances, lost or stolen prepaid cards, or coupons.
If you register for Auto Refill you are agreeing to have the Auto Refill amount you have selected deducted from your credit card or debit card once per month on the date you specified. The minimum Auto Refill amount must be equal or greater than selected rate plan's monthly charge. If your credit or debit card company declines the Auto Refill amount, then your Pay As You Go service may be suspended.
Security: C Spire does not guarantee data security. Data encryption may be available with some, but not all, Services furnished by C Spire. C Spire assumes no responsibility for confidential or proprietary information accessed through the Service and/or with Wireless Device. It is solely CUSTOMER'S responsibility to ensure use of the Service and Wireless Device complies with applicable IT or security procedures established by CUSTOMER or CUSTOMER'S employer.
Caller ID requires the landline device to have a Caller ID display. Calls terminating outside of the United States, Puerto Rico or the U.S. Virgin Islands will incur international long distance charges. Calls to Canada or any area that is part of the North American Numbering Plan (10-digit dialing) can be dialed directly and placed without requesting access. Calls to Canada will also incur international charges. Calls to all other international locations will be blocked at activation unless access is requested by calling 1-855-CSPIRE5 (277-4735) or 611 from your C Spire phone. Learn more about international calling.
Miscellaneous: Not all plans or Services are available for purchase or use in all sales channels, in all areas or with all devices. C Spire is not responsible for loss or disclosure of any sensitive information user transmits.
Unused minutes do not roll over to the next month. Airtime is billed in one-minute increments with partial minutes rounded up to the next full minute from the time the call is placed until the call is terminated in our system. All pricing listed for calling plans and service enhancements are monthly fees unless otherwise noted and are promotional prices that are subject to change. Monthly access charges are not refundable. A Plan Activation Fee and Early Termination Fee may apply. New activation and promotional offer contract may be required for promotional equipment pricing. All offers for a limited time in limited area only. Certain restrictions, taxes and/or fees apply. See Tariff, Customer Service Agreement and User Guide for complete details of terms and conditions. Actual wireless coverage may vary due to atmospheric conditions, customer equipment or system limitations.
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