Frequently Asked Questions Back to Top

What is 4G LTE?

4G stands for Fourth Generation, which is the latest generation of wireless technology offering faster speeds and improved performance.

When wireless services were introduced 30 years ago, the first generation only enabled voice calls. Next came 2G, which was the first to offer data services like text messaging, email and basic web browsing. 3G provided true access to the Internet and all it has to offer, including video content and mobile apps.

Wireless networks are all about coverage, quality and speed and our 4G, or Fourth Generation, will provide super-fast connectivity – up to 10 times faster – for content, applications, music and video, social media, the Internet and mission-critical business needs.

What does LTE stand for?

LTE stands for Long Term Evolution and is a wireless technology and C Spire's chosen evolutionary path to deliver the next generation of high-speed mobile broadband services. The advantages of LTE are numerous:

Faster speeds – LTE technology allows us to deliver mobile broadband speeds up to 10 times faster than available today, giving you access to richer content, and more apps and cloud services than ever before.

Faster response time – LTE offers lower latency, or the time it takes to process and move data through our network (downloading a webpage or file). Lower latency helps improve services like two-way video calling and mobile gaming.

More efficient spectrum use – Wireless spectrum is a finite resource and LTE uses spectrum more efficiently than competing technologies. Ultimately, LTE creates more space to carry data traffic and services to deliver a better network experience.

New devices – LTE opens the door for the introduction of new LTE-compatible smartphones and other connected devices with features, hardware and software that allow you to take advantage of the next generation of high-speed mobile broadband services.

Do I need a 4G LTE capable device to access C Spire's 4G LTE network?

Yes, to access our 4G LTE network, you will need a 4G LTE-compatible device and you must be within a 4G LTE coverage area to experience the faster speeds.

A 4G LTE phone will work with 4G speeds while on the 4G network and will also support 3G speeds in areas that do not have 4G service yet.

Do you plan to offer nationwide 4G roaming?

Roaming is a critical piece of the user experience for all wireless customers no matter the service provider network. Over time, we fully expect to provide you with 4G network access throughout the country.

In short, we expect our 4G LTE coverage to equal or exceed our 3G coverage over time. Meanwhile, you will continue to enjoy the excellent nationwide 3G coverage you have today.

Is 4G available in my area? If not, when will we get it?

We are always working to expand our coverage and the initial list of areas that we have announced are simply those that are in the first phases of our 4G LTE deployment. Continue to view the progress of our 4G network expansion.

Does my current phone work on 4G?

A 4G capable device is required to access 4G speeds. If your current device is 3G, it will continue to work on the fast 3G network of today.

If I get a 4G phone, will it only work on the 4G network?

A 4G LTE phone will work with 4G speeds while on the 4G network and work with the high speeds you have today in areas that do not yet have 4G LTE.

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