Emergency Broadband Benefit Program - Customer
Effective Date: May 12, 2021
By submitting this form, I give my
affirmative consent that I want to participate in the Emergency
Broadband Benefit Program (“EBBP”) through Cellular South
Licenses, LLC d/b/a C Spire (“C Spire”) and that I understand
and agree that:
- The EBBP is a government program operated
by the Federal Communications Commission that supports
broadband services and connected devices to help low-income
households stay connected during the COVID-19 pandemic.
- I am either a current Lifeline customer
or meet the eligibility requirements of the National Verifier
and that I qualify for the EBBP. I may continue my Lifeline
service if I choose not to enroll in the EBB Program.
- The EBBP provides a discount of up to $50
per month, or $75 per month for households on qualifying tribal
lands, on broadband services depending on price of the service
tier or bundle. If the total bill exceeds the discounted
amount, I will be responsible for the remaining balance after
the EBBP discount is applied. This includes any taxes and
required fees that are applied to the full amount of the
- I may be required to establish a separate
EBBP and/or Lifeline account.
- If I have an existing Lifeline discount
currently being applied to internet service, the Lifeline
discount will be applied to my bill first, then the EBBP credit
will be applied.
- My household may obtain broadband service
supported by the EBBP from any participating provider of my
choosing and I may transfer my EBBP benefit to another provider
at any time.
- I may only receive one EBBP benefit per
household, from one participating provider, and I certify that
no other member of my household is receiving an emergency
broadband benefit under the EBBP.
- Official communications regarding the
EBBP may be provided in my monthly bill or via a separate
letter, email, or text message. I consent to receive such
communications from C Spire.
- Due to the temporary nature of this
program, the EBBP monthly benefit may be less than the full
benefit during the final month of the program when program
funding is nearing depletion.
- I agree that all information I provide in
in connection with my application and/or participation in EBBP
may be collected, used, shared, and retained for the purposes
of determining my eligibility for applying for and/or receiving
the EBBP benefit. I understand that if this information is not
provided to the EBBP Program Administrator, I will not be able
to get EBBP benefits.
- C Spire will notify me of the end date of
the EBBP and give me the opportunity to opt in to continue
receiving my broadband service plan to which I am subscribed
under the EBBP by paying the regular rates, terms, and
conditions for the plan. If I do not opt in, C Spire will
discontinue providing the broadband internet service plan I
have been receiving under the program.
- I will not be required to pay early
termination fees if I choose to terminate or modify my
broadband service during my participation in the EBBP, or upon
receiving notice of the benefit ending.
- When the EBBP program ends and I opt to
keep my broadband service plan when the rates return to
standard non-discounted rates, the rates, not including fees,
taxes and equipment will be $55 for the Real Deal plan or $40
for the 15GB No Contract plan per month.
- Except to the extent modified by the
foregoing, I remain bound by all agreements, including the
other terms and conditions and privacy policies applicable to
my broadband service(s) and connected device(s).
- C Spire reserves the right to modify
these enrollment terms and any other terms and conditions
applicable to the EBBP program in accordance with applicable