Now Happening at C Spire
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C Spire Cares
Sunday Mar 15, 2020
2:35PM

Through COVID-19 and Every Day.

During health emergencies, hurricanes, power outages and just in daily life, we know people rely on our wireless, home and business services. At C Spire, we have a proven history of helping our customers and communities stay connected in times of need, and we’ve spent years preparing our networks, data centers and other services for situations like this.

Here are a few ways that we’re delivering on our customer inspired promise during this uncertain time and every day.

 

C Spire Wireless

  • Working with customers impacted by COVID-19 on an individual basis to ensure they have access to the services and assistance they need.
  • Expanded curbside pickup so more customers can get their orders more efficiently.
  • Disinfecting our retail stores daily and regularly cleaning high-traffic areas.
  • Discounted wireless plans for first-responders, military, educators and government employees.
  • Higher data priority for first-responders.
  • No upgrade fees for our wireless customers.
  • No restrictions or fees on making wireless plan adjustments.
  • Certified phone and Mac computer repair for quick, affordable fixes.
  • Free next-day delivery in most cases for online shoppers.
  • Extra deals online, including waived activation fees.

C Spire Business

  • Established a Work from Anywhere Toolkit to support businesses with the need for a remote workforce.
  • Emergency bandwidth for hospitals and other critical-needs operations in our region.
  • Through the Mississippi Optical Network (MissiON), we’ve upgraded interconnects for all state universities to dual 100Gbps links to provide the infrastructure needed for online education.
  • Gigabit fiber business internet offering symmetrical upload and download speeds and no data caps, buffering or overage charges.
  • A full suite of business solutions backed by a dedicated, 24/7 local support team.
  • Consulting services to give every business the ideal technologies they need to operate effectively for their customers. Contact us to get started.
  • Individual fiber connections for each business that we serve.
  • Free educational online resources for business customers, from guides to webinars.

C Spire Home

  • No data caps or overage charges, making it easier for students and employees working from home.
  • C Spire Home technicians are taking extra precautions as they work and adhering to CDC guidelines, helping to protect themselves and others.
  • Local care representatives are available 24/7 to offer support if any issues arise.
  • Symmetrical upload and download speeds for a better experience for videoconferencing, sharing files and more.
  • Ultra-fast gigabit speeds, delivering enough bandwidth for everyone to be on their devices at once without slowdowns.
  • Individual fiber connection for each home so customers don’t have to share bandwidth with their whole neighborhood.
  • Wall-to-wall WiFi coverage with C Spire Smart WiFi, featuring AI security to protect against hackers, malware and more.

C Spire Health

  • Providing an easy-to-use telehealth app that lets Mississippians quickly connect with UMMC clinicians from their phones.
  • Lowering the cost of the C Spire Health app to $29 for all Mississippians. No insurance required.
  • App users can avoid the waiting room and get treated for non-emergency conditions - such as colds, flu and nausea - over audio or video chat.
  • Sharing tips from UMMC health experts on best practices during the COVID-19 outbreak.

Our top priority is the safety of our customers, communities and team members. We’ll continue offering relevant updates as circumstances change, but know that C Spire, as always, is prepared and committed to our customers and communities today and every day.

For more information about COVID-19, visit the Centers for Disease Control and Prevention at cdc.gov.