We don’t just install a one-size-fits-all system— we research, plan, and build a solution that’s uniquely perfect for your business. By using a hosted PBX platform with the world’s most robust, high-performance features, we gain the ability to customize technology in ways you might not realize. The process starts with a face-to-face consultation that asks you what you don’t like about your existing phone system. What do you wish it could do? This leads to a tailored recommendation and implementation that is uniquely yours.
Providing accessible support from Care members who live and work in the communities we serve is a unique C Spire promise. When you face a problem, you’ll know the teams beforehand that are going to provide support. That’s something you can only get by choosing a local provider. In addition to face-to-face support, C Spire operates business-dedicated inbound support call centers in Ridgeland, MS, Meadville, MS, and Mobile, AL. These teams and our award-winning IT experts are ready to help you with a simple click or call.
In today’s markets, challenges and opportunities can arise in a matter of seconds— you need every device and every co-worker fighting on the same front at all times. Our unified communications solution extends the vitality of your office phone and its number to the other devices you might use – your smartphone, tablet, even your computer. You get complete control of your incoming and outgoing calls – and add an arsenal of collaboration tools to unite your team.
- One number for all of your devices.
- Instant messaging.
- Drag and drop virtual conferencing.
- Screen sharing
- Move calls seamlessly from screen to screen.
Along with IP Voice service, we own and operate over 7,000 miles of fiber throughout our footprint. Because of this we can offer the enterprise and small business Internet products required to connect you to our hosted PBX system. Getting the total-package from a single provider allows you to minimize cost, complexity, and worry.
We’ve built our system architecture for ultimate reliability. Our engineers, coupled with leading technology consultants, have designed a redundant platform that meets the always-on requirement for voice services. We monitor the system 24/7 to ensure you always have the access you need.
Call Recording is ideal for managing contact-center environments and recording general business conversations for compliance, legal protection, and quality management. The solution is based on an innovative call recording architecture, offering advanced contact-center functionality such as call recording, live monitoring, reporting, quality management and speech analytics.