The Next Generation of Voice Over IP (VoIP)
Initially, VoIP’s power to significantly reduce costs was what drove a swift migration away from traditional and expensive PBX phone systems. The next generation of VoIP is creating another major migration, only this time it’s because of powerful new features and capabilities.
Small businesses now consider their VoIP systems dynamic communication tools, rich with features like unified communications and auto attendant. These new capabilities amplify VoIP’s ROI because of their ability to create a competitive advantage. That said, the growing feature set and capabilities mean any small business considering the upgrade to VoIP has even more questions to answer. This white paper carefully examines the technology you require as well as what to look for in a service provider as you develop a solid VoIP strategy.