Hearing Aid Compatibility and Wireless Devices

C Spire strives to offer a wide selection of phones meeting the Federal Communications Commission's (FCC) standards for wireless device use with hearing aids. The hearing aid compatibility ratings for the devices we offer are listed in the chart below.

Frequently Asked Questions

  • What does hearing aid compatibility (HAC) mean for wireless devices?

      The FCC defines HAC for wireless devices in terms of two parameters: radio frequency (RF) emissions and telecoil coupling. Wireless devices that comply with the FCC's hearing aid compatibility rule must receive a minimum rating of M3 for RF emissions and T3 for telecoil coupling.

  • What does the "M" rating mean?

      "M" refers to the RF emissions level of the device, and means that the device is intended for use with hearing aids in microphone mode. The higher the "M" rating for a device, the more likely it can be used with a hearing aid on the microphone setting.

  • What does the "T" rating mean?

      "T" refers to the device's telecoil coupling ability, and means that the device is intended for use with hearing aids in telecoil mode. The higher the "T" rating for a device, the more likely the device can be used with a hearing aid on the telecoil setting.

      A telecoil is a small device that is built into some hearing aids for use with the telephone as well as assistive listening devices. To use the telecoil, generally either the hearing aid is switched to the "T" position or a button on the hearing aid is pushed to select the telecoil program. Some newer hearing aids will automatically switch to telecoil mode when using a phone. The telecoil picks up magnetic fields generated by telephones and converts these fields into sound. Telecoils are particularly useful for telephone communication because they permit the volume control of a hearing aid to be turned up without creating feedback or "whistling," and background noise can be reduced especially when using wireless devices in noisy places. A hearing health professional can determine whether a hearing aid contains a telecoil and how it is activated.

  • How do I know if a wireless device is HAC compliant?

      HAC-compliant devices and their ratings are listed in the chart below. Also, HAC-compliant device packages are marked with "M3" or "M4" ratings. The "M" rating refers to the microphone mode. Only phones that meet HAC compliance will be labeled as such. Every individual's hearing loss in unique; therefore, these ratings do not guarantee performance.


Learn more about hearing aid compatibility and wireless devices.

Hearing Aid Compatible Devices

Roll over each icon for a description of the phone's main features.

Levels of
Functionality
Model HAC Rating
Advanced BlackBerry Bold 9650 (No Camera)* M3
X
X
X
X
X
X
X
Advanced BlackBerry Bold Touch 9930* M3/T3
X
X
X
X
X
X
X
X
Advanced BlackBerry Curve 9310* M4/T4
X
X
X
X
X
X
X
X
Advanced HTC One* M4/T4
X
X
X
X
X
X
X
X
Advanced HTC 7 Pro* M3/T3
X
X
X
X
X
X
X
X
Advanced iPhone 4S*
X
X
X
X
X
X
X
X
Advanced iPhone 5* M4/T4
X
X
X
X
X
X
X
X
X
Advanced iPhone 5c* M3/T4
X
X
X
X
X
X
X
X
Advanced iPhone 5s* M3/T4
X
X
X
X
X
X
X
X
Advanced LG F7* M4/T4
X
X
X
X
X
X
X
X
Advanced Motorola DEFY XT* M4/T3
X
X
X
X
X
X
X
X
Advanced Motorola Moto X* M3/T3
X
X
X
X
X
X
X
X
Advanced Samsung Galaxy S III* M4
X
X
X
X
X
X
X
X
Advanced Samsung Galaxy S 4* M3
X
X
X
X
X
X
X
X
Advanced Samsung Galaxy S 5* M3/T3
X
X
X
X
X
X
X
X
Average LG Optimus Select AS730* M4/T4
X
X
X
X
X
X
X
X
Average Moto G* M3/T3
X
X
X
X
X
X
X
X
Average Sonim Enduro XP440* M4/T3
X
X
X
X
X
X
Average Sonim Shield XP3405* M4/T3
X
X
X
X
X
X
Average Unimax MAXMango 680* M4/T4
X
X
X
X
X
X
X
Basic LG Converse AN272* M4/T4
X
X
X
X
X
X
Basic LG Fluid AN160* M4
X
X
X
X
Basic Samsung Chrono 2 R270* M4/T4
X
X
X
X
X
Basic Unimax 570*
X
X
X
X
X

Some phones may not be available with all plans. Compatible phone and plan information is available by viewing Phones and Plans.

*These phones have been tested and rated for use with hearing aids for some of the wireless technologies that they use. However, there may be some newer wireless technologies used in these phones that have not been tested yet for use with hearing aids. It is important to try the different features of the phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of the phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer. Please review the C Spire return and exchange policy.

Level of Functionality Descriptions:

Advanced - (MSRP - at least $300) Phones classified as "advanced" generally offer enhanced features such as a higher-quality camera, multiple Bluetooth® profiles, Internet access, high-speed processing, a touch-screen interface, email or a Windows Mobile® operating system.

Average - (MSRP - $150 - $299.99) Phones classified as "average" generally offer lower-quality cameras (compared to advanced models), handsfree and headset Bluetooth® profiles, expandable memory, larger phone book capacity, an enhanced color display or increased talk time (over basic models). However, these phones offer fewer features than advanced models.

Basic - (MSRP - $149.99 or less) Phones classified as "basic" offer the necessary wireless features and may have a lower-quality camera and limited Bluetooth® or Internet capabilities. Typically, these phones offer smaller phone book capacity and average talk time. Most of these phones are generally larger in size compared to more advanced models and lack features such as MP3 players, expandable memory and download capabilities.


Revised August 28, 2014

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