HOW TO GET STARTED.
REDEEMING THE OFFER
Purchase a new smartphone on a device plan.
This offer is for new customers or new lines on existing C Spire accounts.
Port your current number.
During the checkout process, choose the option “Keep the phone number you already have" on the Phone Info page.
Choose the option to trade in your old smartphone.
When prompted, choose “Continue and trade in a device on each selected line." You’ll send us your old smartphone once you receive your new one.
Send us your old smartphone.
Once you receive your new smartphone, use the included return envelope to send your old one to us. Remember, it must be in good working order. If you’re returning an iPhone, make sure that Find My iPhone is turned off.
Don’t forget to include documentation.
Within 45 days of receiving your new smartphone, send back the following in the envelope provided: 1) your old smartphone, 2) the completed Application for Switching Credit form
and 3) the bill from your former carrier showing the Early Termination Fee amount or the final device payment plan balance.
Receive a bill credit on your C Spire account.
If you were paying for your smartphone monthly, you'll receive up to a $650 bill credit. If, instead, you bought your smartphone outright, you'll receive up to a $350 credit to cover the Early Termination Fee from your old carrier.
Offer available to well-qualified buyers for limited time only. Requires new smartphone activation on device plan, qualifying trade-in, and port-in. Complete documentation of customer’s early termination fee (ETF) or balance due on device installment plan with prior carrier must be submitted within 90 days of new activation. Get up to $650 bill credit for device installment plan balance (or up to $350 bill credit for ETF) within 45-60 days, after receipt of Application for Switching Credit and bill from prior carrier, listing early termination fee amount or final device installment balance. Submitted bill must match the phone number switched to C Spire. New C Spire account must be current on payments to receive bill credit. Qualifying trade-in devices must be working, able to power up, and unlock, and have at minimum a standard $40 buyback value to qualify. No liquid damage. LCD, front and back glass cannot be broken and devices cannot be modified or disassembled. Device plan is only available to certain credit classes and qualifications must be met prior to enrollment. Device balance is due if wireless service is canceled. May not be usable with other offers. Other restrictions may apply. ©2017 C Spire. All rights reserved.